Arts & Sculptures
market of Mahabalipuram
I had observed the dominance of
Arts and sculptors market in my very first visit to mahabalipuram and so for my
individual market study, I chose to study sculptures market and relate some of
the marketing concepts learned so far in the first term. Though everyone of us
are dealing in marketplace almost every day for some or the other mundane activities,
this particular visit was quite different in many ways. For the first time in
my life, I was visiting the market not for any purchase activity but for
observing the market activities, interaction among buyers, sellers, agents/middleman
etc.I must say it proved to be very productive and I really had a great
learning experience.
It was around 5 PM on Tuesday,
22nd may that I decided to head for mahabalipuram to start my market study. On
my way to Mahabalipuram I was thinking how to handle the language problem as it was the single
biggest challenge to my task. Hence my first
job was to find arts & sculptures
shop whose owner understands and speaks
English.
Luckily I found a person named Mr
Puroshattam who is the owner of ‘Master sculptors and architects’. After I gave
my introduction and purpose of visit,he seemed to be more than willing to
cooperate with me and provide all relevant information .He is a govt. approved
isthapati,a name given to all masters of arts and sculptors .Most of the
sculptures sold in mahabalipuram are handmade
and the primary tools employed for
making are hammers and chisels.According to him there are more than 150 govt
approved isthapatis in mahabalipuram and more than 300 sculptures shops in mahabalipuram.
Most of the isthapathis have their own manufacturing unit which employs 10 to
15 labourers .According to him these labourers fall into a caste called ‘vishwakarmas’
who are regarded as the creators,architects and sculptors of india.Most of
these labourers are approved by
handcraft board of Tamil Nadu.
I began by asking him about the process
he follows for demand forecasting and how he takes decision as to how many to
produce and when to produce. I came to know that most of the shops take
production decision based on the order they receive. Very few shops actually
produce the sculptures without any orders in hand .He cited few reasons for it.Firstly
,most the masterpieces are based on individual’s choice of idols,shapes,size and material .Secondly ,most of the
masterpieces took almost 3-4 months to complete.Hence shopkeepers usually preferred
to produce based on the orders they receive.Otherwise such costly inventories
would start ‘pilling up‘ in the absence of orders and would result in
unnecessary cost which they have to bear. He usually charges 20-25% of money as
advance while taking the order and the balance after delivery. On an average,
his sales per customer vary from Rs20000 to Rs30000.
I then moved to next showroom of
sculptures named ‘Valluvar arts and crafts’. This place was amazing in terms of
the collection of antiques and varieties of shapes, size and material used. It
had wooden sculptures made up of teak wood, bronze sculptures, marble sculptures,
green soft stone and granite sculptures. Price of each masterpiece depends on
the material, size, shape, and complexity of design.
In most of the occasions customer
come up with their own choice of idols, designs, material and sizes and most
shopkeepers also have the catalogue for the same. According to Mr Puroshattam
,most foreigners make purchases for museums and for decorative purposes while
many local people order idols for temples .According to him the peak seasons
for sale is from October to January. Price range for the sculptures varies from
Rs 200 to Rs 4 lacs.
After my visit to third showroom
‘southern arts and crafts’ I got to know many aspects of marketing from Mr
Damotharan who started as a trader of these sculptures and then slowly ventured
into manufacturing of these idols and sculptures.According to him most of the
tourists are from countries like Singapore ,malasia and Thailand and are the
ones who are the elite customers. Sales from such tourists often ranges from Rs60000
to Rs 2 lacs as compared to local market whose sales per customer varies from Rs2000
to Rs30000. According to him ,the major chunk of orders are brought by agents
and middlemen who are constantly visiting various countries and cities for
getting the orders and thus have a fixed
percentage of commission on every single order. After deducting all expenses
and commissions his average profit ranges from 20 – 30 % of COGS.
After I came out of the third
shop I realized that it is already 8 pm and most of the market has began to close.
So I decided to call off the day and moved to a coffee stall for having a hot
cup of coffee after such a tiring day. I began to recollect all the major take away
of my trip.
Here are few :
1) Most
shops have sculptures made up of rock stone
in their inventory as it is the cheapest of all materials and hence the
fastest moving.
2) Most
of the shops take advance order to avoid piling up of inventory.
3) Consumers
are mostly foreigners who aim for aesthetics
while most of the local population prefers god idols and statues for
temple.
4) Most
of the sales are driven by agents and middleman which I found the only way
shopkeepers are pushing their sales.
5) I
couldn’t really find any specialised advertising /promotion strategy to enhance
their customer base.
6) Customer
satisfaction is taken care off in the form of customised production methods
involving varieties of designs , all price ranges and free home delivery.
In my subsequent
visits to market study, I intend to delve deeper into the sculptures market and
at the same time interact with few customers to know their opinion about such antiques.So
stay tuned for my next post and feel free to post any comments/feedback/suggestion
.It would be highly appreciated.
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